University of Wisconsin - Madison
Welcome to the University of Wisconsin - Madison Tapingo team page!
Signing up to join the University of Wisconsin - Madison team?
We are always onboarding! Apply to join our delivery team by clicking the button below!
Where to get your PEX card and delivery bag*
*Note: If your market is out of Tapingo t-shirts or delivery bags you may deliver without them for now. We will be shipping out more as soon as possible. However, PEX cards are required.
Please text the lead courier at your campus to schedule a time and location to pick up your swag:
Mitchell (716) 534-4981
Now through the end of February we will be offering an $8.50 per hour "floor" rate for couriers who have reserved hours in the app. This floor rate works against your earnings from deliveries. So if you earn $15 from deliveries in an hour, then you would make $15. However, if you only make $4 from deliveries, we would make up an additional $4.50 to make sure you earned $8.50.
This additional incentive is to help keep Tapingo worth your while and providing great service to hungry customers as we grow in Madison. In order to qualify for the $8.50 hourly incentive couriers must:
1. Reserve hours in the app (make sure to check for available hours regularly as we add more throughout the week as we see order volume increase)
2. Pick up or have a time scheduled to pick up a PEX card locally (please reach out to firstname.lastname@example.org for questions on this or see your onboarding communications)
3. Stay active and accept deliveries as they appear in your app. Couriers will not qualify for this incentive if they are not accepting delivery opportunities when available.
We are 100% committed to ensuring that your experience as a courier with Tapingo remains the best opportunity to earn great money on campus during hours that work for you!
The Tapingo Delivery Team has partnered closely with many of you to define a new pay model that ensures that every delivery is worth your time, and that you are in control of how much you make. The bottom line is that you will now have the opportunity to earn even more money.
Base pay will be $3.00 per completed delivery PLUS pay boosts. Boosts will be communicated each week via the RX app or directly from your campus manager and are intended to reward couriers who are especially dedicated to serving our customers during periods of highest need.
This payment model provides a great way of rewarding you for being efficient and working during the times of greatest demand:
- Higher per order pay for reserved hours
Lump-sum reserved hours payments
Special boosts for exceptional service
*Please Note: A courier must maintain a 90% attendance rate for all reserved hours and high customer service standards to qualify for boost payments.
** Update 2/13/2018: We encourage couriers to make the most efficient decisions that result in positive earnings for the courier while maintaining a high level of customer service. As couriers "stack" higher amounts of orders, there may be a reduction in the $3.00 per completed delivery. Couriers stacking multiple deliveries may see a $2.00 or $2.50 per order plus BOOSTs rather than $3.00. This is to help ensure couriers are stacking orders that can be efficiently delivered and meeting customer expectations.
We know this change will come with some questions. Please read this Payment FAQ carefully
If you need additional clarification, the Tapingo Delivery Team is always available to help you. We look forward to a fantastic semester.